Terms and Conditions - Lawn Mowing Hanwell
Welcome to Lawn Mowing Hanwell. By utilizing our services, you agree to adhere to the following Terms and Conditions. Please read them carefully to understand your rights and obligations.
1. Introduction
These Terms and Conditions govern the provision of lawn mowing services by Lawn Mowing Hanwell. By engaging our services, you accept these terms in full. If you disagree with any part of these terms, you must refrain from using our services.
2. Services Provided
We offer comprehensive lawn mowing services, including but not limited to:
- Regular lawn mowing and trimming
- Edging and border maintenance
- Debris removal
- Seasonal clean-ups
All services are subject to the availability of our team and weather conditions.
3. Scheduling and Appointments
3.1 Booking
Appointments can be scheduled through our online platform or by contacting our customer service. We strive to accommodate your preferred dates and times, but availability cannot be guaranteed.
3.2 Cancellation Policy
If you need to cancel or reschedule an appointment, please notify us at least 24 hours in advance. Cancellations made within 24 hours may incur a cancellation fee.
4. Payment Terms
Payment for services is due upon completion of the job unless otherwise agreed upon. We accept various payment methods, including cash, credit/debit cards, and bank transfers.
5. Pricing and Fees
Our pricing is competitive and based on the size of the lawn, the complexity of the job, and the frequency of service. All prices are subject to change, but we will notify you in advance of any adjustments.
6. Customer Responsibilities
- Ensure that the lawn area is accessible and free from obstacles.
- Provide clear instructions regarding specific service requirements.
- Maintain necessary utilities and permissions for service access.
Failure to fulfill these responsibilities may result in delays or additional charges.
7. Liability
Lawn Mowing Hanwell is committed to providing high-quality services. However, we are not liable for any pre-existing damages or issues not caused by our team. We carry appropriate insurance to cover any accidental damages incurred during service.
8. Changes to Terms
We reserve the right to modify these Terms and Conditions at any time. Any changes will be communicated to you via email or through our website. Continued use of our services constitutes acceptance of the updated terms.
9. Governing Law
These terms are governed by and construed in accordance with the laws of the jurisdiction in which Lawn Mowing Hanwell operates. Any disputes arising from these terms will be subject to the exclusive jurisdiction of the courts in that area.
10. Dispute Resolution
In the event of a dispute, we encourage you to contact our customer service team to resolve the issue amicably. If a resolution cannot be reached, the matter may be escalated to mediation or arbitration as per the governing laws.
11. Privacy Policy
Your privacy is important to us. We collect and use your personal information solely for the purpose of providing our services. We do not share your data with third parties without your explicit consent, except as required by law.
12. Termination
Either party may terminate the service agreement with written notice. Upon termination, any outstanding payments for services rendered up to the termination date must be settled promptly.
13. Force Majeure
We shall not be liable for any failure to perform our obligations due to unforeseen circumstances beyond our control, including natural disasters, acts of government, or other events deemed as force majeure.
14. Entire Agreement
These Terms and Conditions constitute the entire agreement between you and Lawn Mowing Hanwell regarding the services provided. They supersede any prior agreements or understandings, whether written or oral.
15. Severability
If any provision of these terms is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary, and the remaining provisions will remain in full force and effect.
16. Waiver
The failure of Lawn Mowing Hanwell to enforce any right or provision of these terms does not constitute a waiver of such right or provision.
17. Feedback and Suggestions
We welcome your feedback and suggestions to improve our services. Any feedback provided will be treated as non-confidential and non-proprietary.
18. Contact Information
For any questions or concerns regarding these Terms and Conditions, please reach out to our support team through the designated channels.
